{"name":"Del Mar Insurance customer service intake","description":"Submit a service request for an existing policy. Does not change coverage, issue ID cards, or resolve claims by itself — a licensed broker follows up.","method":"POST","url":"/api/service","humanForm":"/service","schema":"/service.schema.json","required":["name","email","topic","message","authorizedByCustomer"],"optional":["phone","policyNumber","source","website (honeypot — leave empty)"],"topics":["policy-question","billing","id-cards","change-coverage","claim","other"],"rules":["Only for existing Del Mar customers (or their authorized assistant).","Set authorizedByCustomer to true only after the person explicitly asks you to submit.","New quotes go to POST /api/quote or quote — not this endpoint.","Life and health insurance are not offered.","Prefer call tel:+13619860700 or sms:+13616009553 for urgent help."],"example":{"name":"Jordan Example","email":"jordan@example.com","phone":"361-555-0100","policyNumber":"ABC123","topic":"id-cards","message":"Need updated auto ID cards emailed for both vehicles.","authorizedByCustomer":true,"source":"assistant"}}